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FAQ

1. What forms of payment do you accept?

We accept MasterCard, Visa, and American Express on our website.

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2. Are my personal details secure?

We take security very seriously and your personal information is submitted via a secure server with 128-bit SSL encryption.

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3. Are my personal details given to any third parties?

We will only submit your details to carefully selected third party companies if you allow us to. At the time of creating your account,you can choose whether you would like to recieve future information or not.

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4. Are pets allowed on board?

We will only accept an animal that is required by a person for assistance and is certified as having been trained to assist a person (animal guide).

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5. Is smoking or alcohol allowed aboard your vehicles?

For the health and safety of our passengers and drivers, smoking is not allowed on any of our vehicles. Alcohol is generally not allowed, except when consumed in a responsible manner on some of our motorcoach tours. Charter groups may transport unopened alcoholic beverage containers in the luggage bays for use at their destination.

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6. What is the luggage allowance?

Due to health and safety reasons, luggage allowance is limited to 20kg per person. If your baggage appears to exceed the maximum weight, it may be refused by the driver.

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About Us

Distinctive Systems is the leading supplier of software for coach, bus and tour companies.

Contact Us

Distinctive Systems Ltd
Amy Johnson Way, York, YO30 4XT
01904 692269

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